We are very sorry for the lack of scanning information on some packages and delays in deliveries you may experience. Many times, a package may receive an initial scan, indicating it has entered the system, and may not receive another scan until it reaches its final destination. As a result, tracking information may not show movement updates like they have in the past. Packages which go through a manual sort do not go through the same scanning processes as those which go through automated processes. One change is a dramatic increase in the number of packages which are being sorted manually.
Due to an increase in package volumes and Employee shortages, our partners have had to modify some of their processes to address these issues.
We've been notified by our shipping partners they are once again experiencing slowdowns which has affected their service levels. Important information regarding package delivery and product availability
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